Shipping policy

1. Payment Methods

During the ordering process, the following payment methods can be selected:

  • PayPal (including PayPal invoice purchase)

  • Shopify Payments

  • Mastercard

  • Maestro

  • Apple Pay

  • Google Pay

  • VISA Card

2. Shipping Costs

Shipping costs are generally borne by the customer. They depend on the quantity, particularly weight and volume.

Within Germany:
For a shopping cart total under €50, shipping costs are:

  • Hermes: €4.95

  • DHL GoGreen: €5.95

  • Island surcharge per travel luggage item: €7.00

For orders of €50 or more, shipping is free (excluding the island surcharge of €7.00 per travel luggage item).

Outside Germany:
Currently, delivery is available to the entire European Union as well as Norway and Switzerland.

Overview of international shipping costs:

  • EU Zone 1: Hermes €9.50 – applicable to: Austria, Italy, Netherlands, France, Poland, Belgium, Czech Republic

  • EU Zone 2: Hermes €10.00 – applicable to: Portugal, Spain, Luxembourg, Monaco

  • EU Zone 3: Hermes €13.50 – applicable to: Slovenia, Hungary, Slovakia, Denmark, Sweden

  • EU Zone 4: Hermes €17.90 – applicable to: Croatia, Romania, Bulgaria

  • EU Zone 5: Hermes €32.25 – applicable to: Finland, Greece, Ireland, Estonia, Latvia, Lithuania

  • Delivery to Norway via DHL GoGreen up to 2kg: €18.49

  • Delivery to Switzerland via DHL GoGreen up to 2kg: €15.49

For orders of €50 or more, shipping is free, except for EU Zones 4 and 5, Switzerland, and Norway.

General:
Subsequent deliveries are free of charge.

3. Shipping & Transfer of Risk

Packaging is selected at the discretion of Apollo Dion GmbH.

Shipping is from the warehouse of Apollo Dion GmbH to the address provided by the customer. Incorrect or incomplete address details are the responsibility of the customer.

Shipping is carried out via DHL GoGreen or Hermes.

Shipping takes place from Monday to Saturday, excluding public holidays. In general, shipping occurs as soon as all items are ready for dispatch and in stock. Product availability is indicated when selecting the product.

4. Terms and Conditions (T&C)

Further details can be found in the Terms and Conditions of this webshop.