Authenticity of ratings

Reviews on our website can only be submitted by customers with a registered user account and only for products that they have actually purchased from us.

The rating function is therefore only activated after a purchase has been made and manually checked.

Filtering measures when submitting reviews:

    1. Before the first review can be submitted, the customer must link the e-mail address stored for the account with a mobile phone number and verify this using double opt-in identification.
    2. Only customers who have placed at least one order in our store in the last 12 months can leave a review.
    3. Double ratings for one and the same product are technically not possible with us. A user account can only rate a purchased product once, even if it has been ordered several times.